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Help Centre

Delivery

Delivery

Delivery Information

How does delivery work?

What time does delivery take place?

Where do you deliver?

Can I give you a key or fob?

What do I do with the cooler bag?

Do you deliver on the weekend?

How do I arrange a fox-proof box?

Can I change my delivery address?

How do I get my key/fob back at the end of my plan?

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Delivery Account Management

How do I skip a delivery for a certain day/s?

How do I pause my plan indefinitely?

How do I move a bag to a different day?

How do I get the refund back for my cooler bag?

How do I add and/or change my delivery address?

How do I change my delivery pattern?

How do I update my delivery instructions?

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