1. Help Centre
  2. Delivery
  3. Delivery Account Management

How do I skip a delivery for a certain day/s?

To skip delivery for one day please follow these instructions:

1. Sign in to your FFF account

2. Navigate to the 'Manage Delivery' tab under 'My Order'

3. Click on the day you would like to skip

4. Click 'Skip day' 

5. Confirm your changes by clicking 'Yes' and the day you have skipped will be added to the end of your plan

skip one day

 

To skip more than one day, please follow these instructions:

1. Sign in to your FFF account

2. Navigate to the 'Manage Delivery' tab

3. Click on the first day that you would like to skip

4. Click 'Skip days until'

5. Click the calendar icon

6. Click the day you would like to skip until

7. Confirm your changes by clicking 'Skip' and the days you have skipped will be added to the end of your plan

skip days until

 

Please bear in mind that we require two business days to skip days on your account.