Ordering

• Do you accept American Express?
• Do you offer an NHS discount?
• Can I try it before I commit to something longer term?
• What is the refundable bag charge?
• Can I make changes to my plan once I've ordered?
• What if I need to pause my delivery, or only require food on certain days?
• How soon can I start?
• How do weekly payments work?
• Why do you deliver overnight?
• How do I get started?
• How much will it cost?
• How do I apply a discount code?
• What if I don't like something?
• I can't receive overnight deliveries and am not able to get a fob or key. Do I have any other options?
• How much flexibility is there with the service?
• When do extra charges apply?
• My partner and I both want to order, why do we need separate accounts?
• How do I use my tokens?
• Can I use my credit or tokens towards a frozen order?